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Shipping and Tracking

order_tracking_onlineShipping and Tracking

Orders placed before 12 noon are normally shipped the same day.

Our operators are able to tell you if an item is out of stock and provide you with the estimated time of arrival (ETA).

Parcels are shipped via PUROLATOR, UPS, CANPAR and/or CANADA POST; depending on the area in which you live. Delivery time varies, depending again on where you live.

Please specify if you have a shipping preference. Rural routes with no street address are shipped by Canada Post only.

COD orders are only shipped by Canada Post or UPS.

All parcels shipped from our facility are insured against loss and damage for a nominal insurance fee.

Credit card orders can only be shipped to the primary card holder’s address unless an alternate address has been added and verified with the card company. Make sure to provide a daytime phone number and email address so we may provide you better customer service.

Shipment tracking information (where applicable) will be e.mailed with your order information.