Most parts are warrantied against manufacturing defects 90 days from date of original purchase. Due to the seasonal nature of the industry, exceptions sometimes apply. One year warranty applies to most tracks and clothing. All warranty is subject to manufacturers approval. Warranty does not extend to replacement items. Royal Distributing does not cover any shipping costs related to warranty items, these are the responsibility of the consumer. Drive Belt warranty claims are to be sent directly to the manufacturer. There is no warranty on electrical components, tracks drilled for studs, racing tracks and performance parts. Stated claims on performance parts are as stated from the manufacturer, Royal Distributing does not test all products, or substantiate all claims. For specific warranty information please call (519) 822-7081.
Our return policy is 30 days from date of purchase. Product returns 30-90 days may be accepted in special circumstances, and are subject to approval. If accepted, they will be subject to a 25% restocking fee. Before returning any product please call 1.800.265.2970 for a RETURN AUTHORIZATION NUMBER. When calling please have your invoice information ready. Returns must be accompanied by a receipt. Returned items must be in unused, re-saleable condition and in it's original packaging. All returns are subject to approval. Returns must be shipped pre-paid. Returns shipped COD will not be accepted. The following items are non-returnable: electrical components, performance parts and special order items. All unclaimed, or refused COD parcels will be subject to a service charge equal to twice the shipping charge amount (to cover costs to ship the parcel both ways).