Covid-19 Update

Royal Distributing stores are open for in-store shopping

As we navigate the evolving COVID-19 pandemic situation, we have adapted our operations to continue to serve our community. Our top priority remains the health and safety of our dedicated associates and valued customers. Please note that we continue to support our customers throughout COVID-19, and we're available through our usual channels if you have any questions.

Attention in-store shoppers. Local Health Authorities have mandated that all businesses in Guelph, Innisfil, Sudbury and Whitby must require customers and employees to wear face coverings. Please bring a face covering with you when you shop at any of our retail locations.

Curbside pickup available at all store locations. Online/phone orders are currently shipping within 4 business days, with the option of choosing contactless curbside pickup at one of our four stores at checkout. In addition, we're also offering the option of contactless merchandise returns at all stores (see below for details). 

Store hours for curbside pickup. Monday - Wednesday 9am - 6 pm; Thursday 9am - 8pm; Friday 9am - 9pm; Saturday 9am - 5pm; Sunday 10am - 4pm.

Please note. Due to higher than normal demand, some products may be temporarily sold out on our website. We are working to restock items as quickly as possible. Please call our Customer Service department for an estimated restock date, or sign-up for automatic notifications on our website.


Shipping and Tracking

Orders placed before 12 pm EST are typically shipped the same day, except during sale periods.

Parcels are shipped via Canada Post, UPS, or Purolator, depending on the shipping address. Delivery times will vary.

Rural routes with no street address are shipped by Canada Post only.

COD orders are only shipped by Canada Post or UPS.

All parcels shipped from our facility are insured against loss and damage.

Tracking information for your order will be emailed to you once your order has shipped (where applicable).

Free Shipping

We are proud to offer FREE SHIPPING all orders over $39 *.

CONDITIONS:

Applies to the subtotal of purchased items before tax and shipping.

Applies to orders shipped to Canadian addresses only.

Does NOT apply to COD orders; regular shipping charges will apply.

Orders eligible for free shipping are shipped using the standard shipping method; i.e., the least expensive method. Customers may pay to upgrade to another method.

Does NOT apply to Air Stage addresses and some remote/rural locations. For orders going to these addresses, Royal Distributing subsidizes a portion of the shipping charges.

Does NOT apply to oversized or heavy items which incur extra shipping charges by couriers. For orders containing these items, Royal also subsidizes a portion of the shipping charges. Some examples are ATV storage boxes, windshields, plow kits, wheel kits, plow kits, snowmobile skid plates, ramps, tires, and UTV door kits.

Skidded items can only be shipped by truck, and shipping fees will be charged per the carrier. Some examples are ATV track kits and snowblowers.