Shipping and Tracking
Orders placed before 12 pm EST are typically shipped the same day, except during sale periods. Please note our current lead time is 2 business days.
Parcels are shipped using Canada Post, UPS, or Purolator, depending on the shipping address. Delivery times will vary. On rare occasions, some parcels may be shipped using CanPar.
Rural routes with no street address are shipped using Canada Post only.
All parcels shipped from our facility are insured against loss and damage.
Tracking information for your order will be emailed to you once your order has shipped.
We are proud to offer FREE SHIPPING all orders over $45 *.
Applies to the subtotal of purchased items before taxes and shipping charges, after discounts.
Applies to orders shipped to Canadian addresses only.
Orders eligible for free shipping are shipped using the least expensive, standard shipping method. Customers may pay to upgrade to another method.
Does NOT apply to Air Stage addresses or some remote/rural locations. For orders going to these addresses, Royal Distributing subsidizes a portion of the shipping charges.
Does NOT apply to oversized or heavy items that incur extra shipping charges by couriers. For orders containing these items, Royal subsidizes a portion of the shipping charges. Some examples of oversized items are ATV storage boxes, windshields, plow kits, wheel kits, plow kits, snowmobile skid plates, ramps, tires, and UTV door kits. This is not a complete list.
Skidded items such as ATV tracks can only be shipped by truck, and shipping fees will be charged as per the carrier.
Curbside pickup is available at all store locations. Orders for curbside pickup are currently available within 2 business days.
Store hours for curbside pickup: Monday - Wednesday 9am - 6 pm; Thursday 9am - 8pm; Friday 9am - 9pm; Saturday 9am - 5pm; Sunday 10am - 4pm.